During this process I noticed there was a 3 hour time delta between actual Eastern Time and the time of Notifications.
I received an update from my email case which stated …
“In regards of the list of error codes for the WD My Cloud, I proceeded escalate this case to request this information. Please allow us 24 - 48 business hours to provide you with a resolution.”
On 3.15 I started getting errors on safepoint automatic updates. There were 2 event codes (1100 and 1102) associated with the failures. I eventually had to delete the existing safepoint and create a new one with a different name. I contacted level one support asking for the definitions and they forwarded me to level2 support. After explaing in great detail how exactly I’m using the system level 2 support has now forwarded this situation to engineering. Apparently the code generation should NOT have happened with the scenario I outlined. I’ve had a couple days success now with no failures. Of course I’ve not been populating MC in the manner I’d like.
