Safe point Failure : Event Code 1100

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

i’ve tried multiple times and every time the Safepoint creation fails and I get the error notification below.
I have two 4TB MyClouds…side by side plugged into the same GigE switch…IP addresses are 10.0.0.210 and 10.0.0.220…default gateway is 10.0.0.253.
Both are running the most recent firmware.
I have approx 910GB on WDMyCloud1 drive and have created a Safepoint to mirror over to WDMyCloud2.
The process begins and proceeds for 10-12 hours…then fans with the error below. I’ve tried multiple times and cannot get this to complete successfully. I’m at a loss right now on how to resolve.

Thanks much,

Rick

Following events are generated on your WDMyCloud FWX-WDMyCloud1.

Event title:There was an error creating your safepoint.

Event description:2 - There was an error creating your safepoint Safepoint1to2 on the Safepoint share on FWX-WDMYCLOUD2.

Severity:warning

Event code:1100

Event time:07-20-2016 07:56:03 AM

Firmware version: 04.04.03-113

2

If one does a forum search via the magnifying glass icon, they’ll find that others have had the error code 1100 when using Safepoint. One possible cause, files being copied to the My Cloud while a Safepoint is running a backup, to this error (and a possible solution) is mentioned in the first of the thread links below.

https://community.wd.com/t/safepoint-create-error-1100/148842

https://community.wd.com/t/safepoint-and-other-event-codes/95528/4

https://community.wd.com/t/event-code-1100/94976

https://community.wd.com/t/what-is-safepoint-error-event-code-1100/91848

https://community.wd.com/t/safepoint-error-1100-will-the-new-firmware-solve-the-issue/93192