Safari stuck on access to https://files.mycloud.com/home.php?brand=webfiles

Attempts to access using mycloud.com fail using the Safari browser [Version 10.1.2 (12603.3.8)] under macOS Sierra [10.12.6].

It gets through the account id and password access and , then redirects to My Cloud OS3 End of Service | Western Digital which shows “Signing in…” and stops loading. I’ve turned off all “ad blockers” and the like, but the results are the same. I have no problems with access using Chrome and Firefox.

Just wondering if others have this experience and how/if you are able to fix it or work around it.

Thanks!

If you use the forum search feature, magnifying glass icon upper right, you’ll find several past discussions from other users who had similar issues with Safari. You may want to review, if you haven’t already, those discussions to see if there is any workaround or fix other than using a different web browser.

https://community.wd.com/search?q=safar%20mycloud.com%20category%3A105

Thanks! (When I searched before posting, my keywords only revealed relatively old postings, none of which seemed quite relevant.) Much appreciated tip!

It appears that this is a persistent symptom of perhaps multiple different underlying problems. Although none of the proffered advice addresses my situation, just knowing that others have tried and given up helps to let it go and not waste more time pursuing it further.

Thanks again!