I have several movies on. Mkv 1080 and run slow, is not there an update for fix this problem?
I have never heard of this issue on the Elements Play device. Could you provide a mediainfo file on one of the files you are having issues with? It sounds like the file is not properly encoded. What happens if you convert it to another format?
The mkv 1080 is BDRIP from Bluray…
Need a bit more information than that. There is more than one kind of MKV, and lots of different combinations of codecs. See this WD KBA for information on how to get a good log, and once you have it just paste it into the thread.
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=2745
Hi,
I agree with “elnarvi”.
My movie runs slow and improper.
Here you are Mediainfo txt:
General
Complete name : F:\001-multi-1080p-hq.mkv
Format : Matroska
File size : 20.0 GiB
Duration : 2h 35mn
Overall bit rate : 18.5 Mbps
Movie name : 001.MULTi.Bluray.1080p.x264-PTRG
Encoded date : UTC 2010-04-26 17:30:35
Writing application : mkvmerge v3.3.0 (‘Language’) built on Mar 24 2010 14:59:24
Writing library : libebml v0.8.0 + libmatroska v0.9.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Muxing mode : Container profile=Unknown@4.1
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 35mn
Bit rate : 16.2 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Original frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.313
Stream size : 17.5 GiB (88%)
Writing library : x264 core 93 r1542 5b86182
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=64 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=2 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=0 / crf=19.0 / qcomp=0.80 / qpmin=10 / qpmax=51 / qpstep=4 / vbv_maxrate=38000 / vbv_bufsize=30000 / crf-max=0.0 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00 / nal_hrd=none
Audio #1
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 35mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Stream size : 1.64 GiB (8%)
Title : English DTS
Language : English
Audio #2
ID : 5
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : A_AC3
Duration : 2h 35mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 426 MiB (2%)
Title : English AC3
Language : English
Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : English Forced
Language : English
Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : English
Language : English
Me too…
I am not happy with this product. I will back to my WD TV Live, It’s better.
My guess would be that the bitrate exceeds what the Amlogic chip can keep up with.
I’ve just bought the wd elements and I’ve got the same problem. Will there be a fix?
A fix to what? The media bitrate exceeding the chip’s capabilities?
Ok, I returned wd elements play to the store and bought a wd hd tv live instead. Hope this one hasn’t got to much problems.
Let us know how you get on
