Just to note my Ex2 also locks up and the only way to get it back on line is to reboot it. But that’s not what I want to know at this moment. From day one a foot came of and I cannot find it. I need to know if and how I can get them replaced. I know this is a non technical question, but need to know an answer.
Thanks
Larry
Hi Larry_Wadsworth,
For the replacement process, you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support if you are having trouble with the form.
Thanks Pete,
I think I did this awhile back, but will do it again just to make sure.