Router reporting outside attacks on cloud

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

I have the EX2Ultra and a Netgear router. My router often reports that it has blocked an attempt to gain access to MyCloud NAS. I turned off web access and I still get the message about every 2-3 days. Does anyone else have this problem? Any tips for securing the NAS to avoid this?

2

Hi @clouduser1
Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)

Try this one.

Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
[Contact Us | Western Digital]