Rma

hi

https://westerndigital.secure.force.com/ind/ID_CreateRMA

error on Step 2 (after say my address)

and where old version web site?

test it, please if possible

best regards, Alex

Hello and welcome to the WD community.

On this case, I recommend contacting support to see if they further assist you on thus matter:

http://support.wdc.com/country/index.asp?lang=en%22

I believe the add address page is faulty, or only accept US address.  This is useless for user from non-US region.