Looking for a little guidance here which may have come up before and is a quick win. Basically I bought 5 x WD Red Pro 14TB drives, one has recently failed (less than 12 months), opened an RMA with WD, sent it to the UK address, all good so far. Drive confirmed faulty and a new one shipped from Poland, OK, no worries, or so I thought. UPS are trying to charge me import fees -
NOTE: the total value used for calculation of all Duty-based fees is 0.00.
Total Due GBP:
I’ve spent over £2000 on HDD’s and now I have to not only pay postage to get it back to WD but I have to pay an import charge, is this normal as I’m a little upset to say the least?