RMA as an end user

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#1

Hi, I’m trying to obtain an RMA for my hard disk drive, but I get this message

“Your account has been set up as a WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page”

I’m not a reseller, but an end user. How can obtain the warranty service for my product? Thank you in advance for your help.

#2

You need to send WD an email and they will fix that for you.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

1 Like
#3

I sent an email and I hope for a quick resolution. Thank you.

#4

You’re welcome.  Private message me when you get it.