RMA as an end user

[Imagomax]

Hi, I’m trying to obtain an RMA for my hard disk drive, but I get this message

“Your account has been set up as a WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page”

I’m not a reseller, but an end user. How can obtain the warranty service for my product? Thank you in advance for your help.

[Bill_S]

You need to send WD an email and they will fix that for you.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

[Imagomax]

I sent an email and I hope for a quick resolution. Thank you.

[Bill_S]

You’re welcome.  Private message me when you get it.