Rii keyboard, Help!

I just ordered the Rii keyboard from Amazon to use for my WD Live TV:

http://www.amazon.com/gp/product/B003UE52ME/ref=oh_details_o03_s00_i00?ie=UTF8&psc=1

Some of the reviews say it works with the WD Live TV and I’ve seen reviews elsewhere saying the same thing.  However, I cannot get it to work with mine.  I believe I have the latest firmware.  Anyone else have experience with this remote and the WD Live TV?

Thanks!

What is the model number of your WD player?

The model number is WDBHG70000NBK-01.  Thanks!