I have just upgraded to Windows 10 from W7.
i was happy with how MyCloud worked with W7. Speeds were good.
i did a clean install of w10 and now speeds are ridiculously slow. like 200 KB/s. yes that’s kilobytes, occasionly i might hit 1MB/s but just for a few seconds. and the transfer continually stops and starts, like drops down to 0bytes/s for 20seconds at a time.
i use a program called freefilesync to run my backups, like i did on w7. a 250gb backup was going to take 42 days. wtf.
i haven’t changed any hardware.
i have green LED’s from PC to gigabyte switch.
green LED switch to MyCloud.
i have static IP’s
i tried a system reset
i tried setting Jumbo packets to 9k
i tried changing from auto negotiate to 1Gbps full duplex and back.
I tried a few other tips that i read about but speeds stay slow
w7 using the same program for backing up i was getting around 6-8MB/s for small files and 30-60MB/s for large files
What do i do to get back to the speeds i had with w7?
yes have checked the w10 thread. i have read the whole thing and made any adjustments that were suggested. although there’s not much there that seems relevant to my problem.
yes same slow speeds through file explorer.
i tried copying some files through the wd desktop app as well and that is also so slow
also whatever i look at or do through dashboard takes minutes to refresh or reload
i thought it had fixed itself this morning. i started a copy and speeds were back to normal. but unfortunately it only lasted a minute and then it slowed to a crawl again.that was 6.5 hours ago. over that time it has copied about 6 GB only 244 to go. 24 days. guess thats better than to 42 i had the other day.
Has OS3 just recently been released? i couldn’t see a date on that support document you linked me to.
i have no idea how long ago my MyCloud was updated. I cannot see that information in the dashboard page.
Did i just fluke installing w10 at the same time as the MyCloud was updating?
I don’t recall the release date off hand, but it was released on the tail end of last year. My suggestion would be to let it sit for a day or so and than see if the issue resolved itself.
that was nearly 3 months ago. i only installed w10 less than a week ago.
surely it cant be still causing an issue from that long ago.
and i would have noticed on w7 if it was.
i guess there is no solution to this problem. i didn’t hear any ideas on how i could solve
i suspect that windows10 is partly (or likely mostly) to blame and that the mycloud does not work well with w10.
the mycloud was unusable in windows10 and i found many other problems and irritations with w10 as well.
so i clean installed w7 again. its good to be able to have use of the mycloud again. its good to be able transfer files at a reasonable speed again. its good that my computer will idle to sleep again. its good that, despite having a high end system, my computer is no longer sluggish. i can use Windows Media Center again. i even found that transferring files between internal hdd’s & ssd’s was slow in w10 and sometimes would stall during transfers.
it’s a shame as i liked the new look and interface of w10. maybe in the future i’ll try again after Microsoft release a service pack.
That is very slow, it will waste a lot of your time. Maybe a multi threaded file transferring software could help you in this case. In my case GS Richcopy 360 saved a lot of my time by speeding up the file transfer and backup process. Although it is a paid software and surely it will not cost you much comparing to the modifications you made in hardware. Hope it helps, thanks!
