Retrieving folders - become .zip?


I copy a folder to my drive containing .mp3 files, no problem.

I copy the folder from the My Cloud to my PC, the folder is zipped. Is this normal ???

If I copy an individual file from the My Cloud, it keeps its format, but as soon as it is a folder, this one, whatever it contains, becomes a .zip archive on my local PC hard disk ???

Thanks for your comments !


Don’t use the My Cloud mobile apps if youi’re on your local network.

I’m using WD My Cloud to access these data, running on Win7.

What else should I use ?

Thanks for your help !


Windows’ built-in explorer.

OK, understood.

I had to change some network parameters to see the shared folders, that’s why I did not see them !

Thanks for your help :slight_smile: