Retrieval was one year out of date!

I use my WD Passport Ultra to back up my C drive, specifically my small business database. Recently I had a corrupted file in that database and has to restore from my WD Passport Ultra. When it was finished, it had only restored to Oct 6 2016. When I look at the files showing when I open it for a back up, there is a zipped compressed folder showing the date Aug 13, 2017 which is the last back up I did. Anyone know how I can access that zipped compressed file to retrieve the contents?

Hello, klwilsonod,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support