Restoring after C drive fails

Are there gudelines on this? I note a key back up file for retrieval is on C when you go to settings.

Are you talking about Smartware or some other backup?


This seems difficult from Smartware. I have tried to move files backed up by Smartware to another PC and it cannot retrieve because of the retrieve index is on C drive.  

Yes it is Smartware.

After you install Smartwae on the new drive sometimes it is necessary to run another backup This might help  I only used the Smartware once and uninstalled it so I don’t know a lot about it.