I save all my backup images on my WD MyBook external drive. When using Windows 7 backup & restore for finding my vhd image the program prompts for a WD driver. The Device Manager shows disk.sys & prtmgr.sys but windows never accepts those drivers. Then states “Restore failed”. Is there a specific driver disk WD provides with acceptable drivers Windows restore will recognize.
Hi Norm, see if the following link helps.
Ichigo . . . Thanks for your input. I intend to checkout the options shown in the link you provided. I also contacted Microsoft Support. Thank you again . . Norm