Restore without data destruction

Hi there, hope someone can assist me here.

My cloud home 4TB

I have followed the instructions of shutting down the my cloud, insert a pin than reattachbtge power cable, everytme I do that the white light doesn’t stop blinking.

According to what I’ve read that means it’s not getting an up address.

Basically I’ve got a macbook Pro. I do see the hard drive but than it asks me for username and password, I don’t know what that could be. I know username is admin, but no password works.

Some assistance would be greatly appreciated.

Thank you

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