i have a new 1T passport se for mac which i have formatted (hfs+ journaled) as a partition. i have followed the suggestions in the Knowledge Base but to no avail. Can anybody guide me as to how i can restore the drive to its out the box state.
i have emailed to WD but i have not got a reply yet.
The reason why i had to reformat the drive was that upon updating the software as prompted during the installation process, the screen froze and i can’t exactly remember what i did. But upon connecting the drive again, an icon of a drive with a timer logo came up on my desk top.
please assist anyone… thank you much