My Customer had an issue with his actual backup and want to recover backup that come from it’s old (3 months for the last backup) backup system who is Arkeia 10.0.14
For the story: 3 months ago, we changed customer backup solution to Veeam, so we kept Arkeia backups and we just stop the server, in this way we have all backups data.
Last Week our customer was attack by a ransomware and it’s actual Veeam was infected to.
So we decided to recover it’s old data from Arkeia but we are not able to see it in the console…
All backups occurs on disks (no tape), we have 2 disks storages and savepacks.
Can anyone behelp me to restore his backup please? We Don’t find any way to read actual backups in Arkeia!!!