WD Community

[Resolved] Broken My Cloud XE4100 24T chassis

They are sturdy, but mine got bent (don’t ask how this happened). And now one of the bays won’t close.

If I bought a new one or a new chassis (how?), can I just stick in the individual data carriers and keep my data on the new one? Will they be recognized without fuss?

The data is crucial and I must not lose it. A lot depends on it.

Yes. And it turns out that the front cover had dislodged. With a good push in the right direction, it went back into its groove and it is back in action. The issue is resolved

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.