I’ve recently been wanting to log onto the MyCloud interface to adjust some settings, and discovered that the password that I thought I had written down correctly seems to be incorrect, for reasons unknown. I found through an online support search http://support.wdc.com/KnowledgeBase/answer.aspx?ID=…

Resetting EX2 using reset button is not working - need to reset!

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2

Joerg_A February 18, 2016, 2:20pm 2

You need to press and hold the button for 40 seconds during boot up, then release the button and wait some time (approx. 4 Minutes) until the reboot has finsihed.

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MyCloud Ex2 Ultra - Brand New -> Red Light