Resetting Admin Password

Hi there,

Can someone let me know how I can go about re-setting the admin password for MyCloud EX2?

I updated my password but my Password Manager didn’t save it and now I can’t login.

Can anyone help please?



You can do that by resetting the unit using the 4 seconds method.

Press and hold the reset button on the back of the unit for 4 seconds and the unit will reset the admin password.

Thanks very much for the reply!

To ask the silly question, what does it get reset to? Or does it enable to set up the admin account again when I next access the box locally?

may i ask if this method will delete may files inside?