pls someone can help me ? about my wd sentinel dx4000 my customer forget his password. please i need your help guys how to reset this password thank you i tried to call wd service center but no one picking the phone. btw in windows storage server 2008
On this case you would have to do a recovery on the unit so this way you could put a new password on the device.
Here is a link to the page on the manual that explains this process:
Hope this helps.