Trying to completely reset MyCloud drive. Manual says to plug in the power and press the RESET button at the same time and hold in for 40 seconds. Two issues:
1: Manual shows the reset button on the back of the machine but mine is not as pictured. There appears to be a reset button on the front of the device which is what I’m using.
2: However it doesn’t reset while pressing the front button as described.
Machine does work but I can’t delete some files which is why I’m trying this.
What would be my next step? Thanks.
