Reset mybook live to factory setting


Can someone help me how to get my device back online. I recently reset to factory setting but after it got connected via online, as it was seaching the firmware the system couldnt find the latest firmware and now i cannot access mybook live completely. It just cant detect the mybook at all.

Pls advice?



@ken7781 You need to go back to the WD Community and scroll down to the bottom and post your topic in the sub-forum for your device.

Thank you!