The automatic back-up with my WD external drive does not work, it always fails. Can I set the external drive back to “non-configurated” and start again from “zero”? All other attempts did not work. Thanks for any advice. I don’t want to throw it into the bin!
Hi @AndreaBeddies,
We request to uninstall and download Acronis True Image software to re-configure.
Please refer below link to check Acronis True Image for Western Digital File Backup and Restore to a WD DAS:
https://support-en.wd.com/app/answers/detail/a_id/30022
Hope it helps!!
