Reset button, did I lost everything?

Hello,

I’ve press the reset button for 4 sec due to a connection issue. Now that I can connect to my book live duo, everything dissapeared. All the files are gone,

Is there a way to retreive all my files or I’ve lost evrerything?

Hi,

A pin reset is not data destructive, does not delete or erase files.

Please refer to this KB article: Pin Reset and System Only Restore My Book Live & My Book Live Duo Instructions

Thanks, this article dont explain how to get my data back. When I log on my hard drive I cant see my data, everything have disapeared and a new partition have replaced my old one