I had sent a WD 500 GB hard disk for replacement on 8th October 2010. RMA no. [deleted]. I am waiting for the replacement for more than 4 months.
I am taking continues followup on toll free no 18002005789 and 1800119393, and also I had sent mails to [deleted]. I have to try too hard to get the line. And when I get the line I have to wait 20-30 min to talk to the executive. The person says that the hard disk has been delivered. On the website of RMX courier, it shows it has been delivered to Mr. Vijay in New Delhi. It has been misrouted. I have not received at my address. Everytime the person gives me promise that I will get the hard disk in 2 days, or they will call me back. But this never happened. No reply to my mails also. I am really getting frustrated now. Pl help me to get back my hard disk.