Here’s my issue… my black 750gb laptop drive (bought in May) failed just recently, this week. Followed RMA instructions
and returned the bad drive only to receive a replacement today. I mounted the drive to format, only to see that I had to initialize the drive. The attempt was made but failed with “Data error (cyclic redundancy check)”. I believe the replacement is defective. Any help would be appreciated.
Unfortunately, this is a situation that is best handled directly by WD Support over the phone:
You can also send an E-mail in the following link: