Replacement AC Adapter for External Drive

G-Technology G-DRIVE
1

Have a G-Technology 6TB G-DRIVE External Hard Drive (Thunderbolt 3 & USB 3.1 Gen 1) MFR #0G10491-1. Need a replacement AC Adapter. The adapter that does not seem to work is model
NB-65819. 19v. 3.42 A.
Are these available to purchase ?

Thank-you JohnL

2

Hi

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

Hello,

Simple request.

Need a replacement AC Adapter. The adapter that does not seem to work is model
NB-65819. 19v. 3.42 A.
Are these available to purchase ?
Have a G-Technology 6TB G-DRIVE External Hard Drive (Thunderbolt 3 & USB 3.1 Gen 1) MFR #0G10491-1.

I have already sought customer support online.

For all the various support options it is surprising that none exist for parts ?

Thank-you,

John LeClair

4

I already have attempted this multiple times…with no Result.

You sem to be sending me into a never ending loop.

Is it not possible to simple answer the question ?

Thank-you,

John LeClair