Yesterday i moved first, then renamed a subfolder within my My Cloud via the webbrowser (not a share, just a subfolder).
The original path was “{mycloudshareroot]/X-Drive/Videos” which i moved to “{mycloudshareroot]/Videos” at first, then I renamed the “Videos” Folder to “All_Videos”. After waiting for ages, I tried to access the new folder, but it was nowhere. The total free capacity was increased by the amount of space, the files used before (before the size of used space was 2,1 TB, but now only 1,7 TB was used). Unfortunately, some files within are really important for me and they cannot be restored from anywhere, so it would be a huge help, if I could get them back. I was searching through this community and googled for similar issues, but unluckily I couldn’t find anything, so I ask you all the following:
Can anybody tell me, if it is possible to regain the files and how?
Can it be, that the WD MyCloud is far away from stable, while accessing and modifying files via browser?
This is very unusual. The described behavior would indicate the files were effectively deleted rather than hidden. Since your NAS is still working did you try browsing online for a data recovery software that works with network units?
