Remote web access having trouble

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

WD2go.com

The website for remote web access is http://www.wd2go.com.

To access files remotely:

  • Follow the steps for registering a web access account.
  • In a browser, sign in to http://www.wd2go.com with the associated email address and password.
  • Select your device and the share to choose the file you want to access.

The above is taken from the help file, 

I am continually running out of time in BOTH those steps above !,  when typing a password, when trying it out on my computer using my email address and password.

the email address and password asked for when sending to a distant friend, is that the password that my distant friend uses to recieve emails in outlook express for the email i used to send the invitation ?.

2

I don’t understand your last sentence, did you enable the service on the MBL? Does it show it’s linked to W2G?

3

hey buddy, thanks for the reply, you will probablyfind it hard to believe, but i dont fully recall what my problem was. LOL.

But i can tell you that the person who i wanted to have a look at the contents of my MyBookLive, is using a very old version of Windows, so it wont work anyway.

Also i now understand a lot more than i did initially, the meaning of Shares and Users so i need to carry out the excercise i was trying to do above with a friend who has a more up todate Operating System !

tim

4

:smiley: oh my, I’ve been there!