Remote not working

Can anyone out there tell me if they have had a probelm with there remote as i thought it was the batteries but change 3 sets and still not working. Has anyone had this happen and what can i try.

Try pointing the remote at any cell-phone or digital camera and see if you see flickering lights on the camera’s display when you push the buttons on the remote.

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Provably you need to replace it, try to contact tech support for that.

http://support.wdc.com/contact/index.asp?lang=en

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