I have a western digital live with latest firmware, my problem is that I can turn on and navigate using the remote but after a few minutes or once a start playing a file the remote has no control !!! Thus I cannot stop, pause any file – the remote becomes completely dead. If I pull the power plug and restart the western digital & remote becomes active again for a few minutes.
I tried new batteries in remote, update the firmware and done reset setting to default via the menu, I also done a cold boot reset via the small hole and a pin.
What is happening I have not got a clue? What have I done?