Till somedays ago I was able to access my cloud from out of home through my cloud app over the internet. However recently I noticed remote access error. When I checked my cloud drive settings I noticed under Settings - General - Cloud Access - Remote Access is On but connection Status says “failed”.
I tried switching off the remote access and restarting it but there it still says “failed” under Connection Status.
The drive is connected to the router (Asus RT-AC88U) and i have assigned a static IP to it. There has been no change in my configuration. I use the static IP to open the configuration so I know it is connected.
Any help will be useful. I am using FW v04.05.00-334