Remote Backup -- why not with the web app

The integrated remote backup solution is too complicated for me. The tutorials also say that you have to deactivate the web app access. But I need both. Why doesn’t WD allow simple remote backup via the WeppApp if both NAS are from WD? WD would sell one more NAS and retain customers. That would be brilliantly simple for us users.

Hi @wolle123
Thank you for sharing your thoughts with us. We appreciate your feedback regarding the integrated remote backup solution. We understand that you find the process complicated and that you need both web app access and backup functionality.

Your input is valuable, and we will pass your suggestions along to our team for consideration. We’re always looking to improve our products and services, and your insights help us do that.