Remote backup issue

hello, i facing something strang I’ve try to copy my date from my cloud mirror system to other one “my cloud” i’ve used option “remote backup” by press backup from the main dashboard then i choose “NAS Server” option to copy it locally not over the Internet, the process was done without any errors, but after i check my second copy
i found some data was not copyed just blank folders :frowning:
most of skiped data is jpg
is its a permissions issue ? & if it is how can i fix it ?

Hi Mustafaalnassah,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.