Remote Backup Folder Does Not Show in Windows Explorer

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

I created a new backup folder for my iPhone pics in the Shared directory >> WDMyCloud-6TB\Public\Shared\Pictures\wjh … I can view all the pics from the WD Photos app on my phone … but when I drill down to WDMyCloud-6TB\Public\Shared\Pictures using Windows Explorer on my PC … the wjh folder is not there

2

what was used to create the Pictures folder? Does it have a . (dot) in front of the folder name?

3

I actually created the folder using the WD MyCloud app while setting up backups for my photos. I’ve found that if I open MyCloud.com on my PC I can see the folder. I think my issue with Windows Explorer is that I’m not looking at root of the NAS drive … Instead I’m looking at ‘Warner(\WDMYCLOUD-6TB <file:///\WDMYCLOUD-6TB> ) (Y:). I’m not sure how I can drill down to root of the share.

Thanks,

Warner

4

Here’s iPhone 6s auto backup path.
I create a new Month and reset the path to keep things organized

\PR2100\Public\Shared Pictures\2017 Pictures\March
\PR2100\Public\Shared Pictures\2017 Pictures\April
\PR2100\Public\Shared Pictures\2017 Pictures\May
etc…

The Y: would be a mapped drive so you may not have mapped the Public Share

5

I did not map the Public share and I suspect that is my issue. Thanks for the info.