Remote awake from hibernation My book Live


I have a problem with my 2Tb MyBookLive.

When it gets into hibernation, I can ‘awake’ it from my wifi network.

However, it is impossible to ‘awake’ it remotely from the internet. I  can’t awake it using web acces via computer,

as well as via wd2go using an android mobile phone.

Can anyone help me?

thank you.

Even when sleeping you should be able to connect to the drive remotely

are you connecting via WD 2Go or FTP?

What type of router and firewall settings?