The WD workaround for the Heartbleed Bud Issue is as below, and that is fine because I understand that this is not a WD problem;
Highly publicized recently…… While single-user storage devices are unlikely targets versus large Web services reported to have intrusions, click here for instructions on how to disable remote access as a temporary workaround to address this issue. Please contact WD Support if you need help or have questions.
I performed, as suggested by WD, the above workaround and disabled remote access to my MyCloud. The Mycloud dashboard informs me “cloud access is disabled” okay that is what I wanted.
Not having looked at the dashboard for a few days, thinking I’m okay , I needed (as I normally do several times per day) the Mycloud on my LAN to get me access to my files. Thinking let’s have a look at the remote access setting and sure thing the MyCloud is connected with relay connection and not port forwarding as it should be.
I have to reset my router to get port forwarding again is this WD intervention on customers LAN / hardware level?
What can I do to start believing in this product, the remote access workaround worked for a undefined period of time. So exit workaround? been open for attacks for how long although I’m “a unlikely target” according to WD, see above. In a way correct I am a very small player, call it just a customer , in the world of NAS and WAN, LAN however does that matter?
Questions now are:
Why does the Mycloud connects itself again without letting me know because I have enabled the option for a notification email to be sent for all events on my MyCloud, is this normal?
What is the solution for this? Can I without hacking into the firmware solve this today without pulling the cable out of my router.
When will the new firmware be released where this is solved?
Are the developers working as hard as I hope they do?
What is WD’s marked strategy for this product?
Currently the sales department is doing a better job than the product (development) department. Is there any competition amongst you guys? Would be good for the customers, I can tell you that for sure.