I have SSH enabled but never touched anything about the configuration there.
I don’t any port forwarding rules in the router regarding remote access (I do to access FTP remotely though), it used to be work fine without configuring anything, just enabling it on the website and the drive was accessible with my phone.
I noticed today that when I disable Remote Access and enable it again, for a brief second the message says something about ‘failed’ ‘error’ and a code, but it’s too fast to read it. Then it stays as in the screenshot I posted in the first message
I haven’t found any option in my router dashboard about UPnP (it is a Motorola Netopia 7347-44, I didn’t find anything online either). Is there any other name this option could have? For example ‘port forwarding’ is the same as ‘NAT’ right?
By the way I got a reply from WD Support: Perform a Full Factory Restore (oh, surprise…)