I have Brighthouse cable internet, 34 MB (if hard wired directly to the router), 28 Mbps (wirelessly).
Motorola SB6121: purchased from Best Buy.
From the modem, I connect to the router (Cat 5 cable).
Router: ASUS RT66u:
From the router, I have my WD MyCloud attached to one of the Ethernet ports on the back of the RT-66u (yellow cable in photo below). Attached to the MyCloud via the USB port is a external hard drive I use to backup my WD MyCloud. At this time although I have created the safepoint I have not been able to successfully back up Mycloud to the external hard drive. Time machine is also set up on my MacBook Air and although I have been successful on a few backups the daily backups are resulting in a error message.
I also have a cat5 cable running out of the RT-66U into a a Zyxel Powerline 500 Mbps adapter where I have two additional PLA4205’s upstairs. Again, the MyCloud is connected directly to the router, NOT through the Powerline adapter. My office where I do most of my work has a PLA4205 coonected to my Mac via the cat5 cable.
The first image is of the back of the MyCloud device. The top green light once again blinks all the time with no real pattern to it. The bottom green light stays static and on all the time.
The front of the device is showing a solid blue light. This sometimes is yellow after a reboot, or maybe a better term is unplug and replug back into the wall.
Below are a few (ok a bunch) of screenshots of MyCloud. As you can see I could not get through taking screenshots of every page of MyCloud dashboard before the system timed out. I am really at a loss and am hoping the WD Community can help me out. The only way for me to gain access, albeit short lived is to unplug the MyCloud from the wall, wait for it to reboot then do as much work as possible for 10 minutes before I lose the device again. I am not tech savy to know terms such as static IP or NAS etc. but with the right direction I can navigate my Mac pretty well. I have also included my router information on the post too. I hope this covers all the bases.
PLEASE let me know what else I need to make this process easier for you to solve for me. Although I purchased the MyCloud over 6 months ago I am still struggling with the overall process of how to keep the device working at 100% capacity.
I am doing my best to remain patient!
Thank you in advance for your help.