Ok, I can’t find a solution to my problem anywhere so hopefully someone here can help me out. I have my WD My Cloud hooked up to 2 other external hard drives, a WD Passport and WD My Book. Obviously I really like this brand cause I’ve had nothing but good things. ANYWAYS!
When I am at home on my wifi I can access all shares from my laptop and iPhone. However, when I go onto my 4G like if I’m at school or work, my iphone reads that Cloud Access is disabled. Then on my cloud’s setting I see that Cloud Access isn’t connecting somehow.
I’ve tweaked all kinds of settings to try and fix this. I just want to have access to my data remotely -_-