When I’m away from home, and using the WD My Cloud app on my laptop, I can see the device on my home network (My Cloud), but when I click on it to connect it just does nothing for several minutes, and then I get the message “Can’t connect to this device”
I know that WD had an issue with the app not too long ago. Are they now having a simillar problem? By the way, I am trying to connect using both wired and wireless connections so it’s not the Internet connection which is the issue. Also, this app has worked fine up to the beginning of this week.