Relay connection

I just got My Cloud EX2 Ultra, and set it up with port forward and static IP (router setting has been changed accordingly). The problem is that even with port forward, the connection status still says “relay connection established”.
I have tried external/internal ports, 80/80, 443/443 and 9080/80, 9443/443, but still I don’t get “port forward connection”.
Does anyone have similar problem?

Hello, the port forwarding should be 80/80, 443/443 and 8080/8080 , 8443/8443. I have not experienced any issues with the drive connected over relay connection or port forwarding.

Hi, I thought the internal ports should be 80 and 443, whatever external ports are assigned to.