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Reinstalling My Home NAS

Recently moved to a new house. Trying to install on new router which is proveded by Xfinity.
Plugged in blue light on.
I cannot see the drive on Windows 10 nor can I map it.

Went to this page
http s://support-en.wd.com/app/products/product-detail/p/126
Clicked on Quick Install
Typed in MyCloud.com/Setup
Sent me to http s://os5.mycloud.com/setup
Clicked on the My Cloud pic.
Sent me here timed out http s://www.wdmycloud.com/

Ignore spaces

Help
Gary

Hello,

Please refer to the following KBA article: My Cloud: Not Accessible - Change Router, ISP or Network

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