I have switched from XP to a Win 7 computer and need to reinstall the My Passport smartware. The model number on back of the drive is WDBACY5000 ABK-01. Can you tell me what I need to do? Many thanks
Go here-
http://support.wdc.com/product/download.asp?groupid=214&lang=en
Download WD SmartWare Update for Windows
Run the installer and you should be good to go.