I have entered my full name and a valid email adress and the set up menu keeps telling me that the registration has failed and that I need to fill out all of the fields when I already have and i do not understand why
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
