A previous response, by me, was incorrectly placed under the “Logging in” thread. My complaint was more directed at the regstration form process. Thus the start of this new thread.
When presented with the captcha input and an error is made, say in the password section, the rror is reported at the top of the form, upp two screen pages above the visible screen. Instead, the registering user is presented with new captcha words to be input and the actual error cannot be seen. Assuming the captcha input was not correct the person can re-enter the security words forever and never see any notification of the real error.
Form entry errors need to be presented where the user can see them. The retry entry form should scroll to the entry that needs correcting with appropriate highlightin of the field(s) or report it where the user will be looking.
This is hard to believe a product with as much history as WD products could have so many basic logical errors. This is not a good first impression.