I want to ask people who received a refurbished drive what kind of warranty they have on it.
I got a replacement refurb drive with a 3 month warranty on it and i wonder is that common ?
I asked a few times the tech support person that helped me and i was told several times the same the ing word for word…
So this will give me some piece of mind and i can relax and not be worried if my drive dies in 4 months…
Because i *had around half of a 3 year warranty on my old drive i returned.
So what is common and what did other people get in the same situation ?
By the way i did an Advanced RMA and it went fast and smooth but that was like a month or 2 ago now …still no warranty change listed in the customer portal product registration page.
My RMA case was closed a long time ago with success and i have had no problems with my new drive.
11/08/2012 - was when it says the case was opened.
12/03/2012 - i received the last message from TotalSupport mentioning what i quoted earlier.
03/08/2013 - the RMA’d drive’s warranty expires.
they got my old drive …it’s confirmed and its been atleast a month since they had it so i don’t know if should bug em about it yet or what… but knowing not much time left make me a little uneasy !
I think i’ll wait a while longer and send another message later…
i just wondered how long it took for other people to get the remainder of their warranties updated.