Redirect in link to download file brings up browser warning about security certificate

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Hi,

  I’m new to MyBook Live. So far it’s working great. I’m now testing the ability to email a link to someone so they can download a specific file from the drive. Using WD2go on my cellphoneI sent myself a test. On my PC when I click on the link I received in the email, Google Chrome  reports that the server name is different from the one in the link. Internet Explorer reports there is a problem with the website’s security certificate. I recognize both links and will proceed anyway. However, when I send the link to a friend or colleague, I’m afraid the warning will scare them away and they won’t proceed with the download. 

  I see a related post here suggesting users accept the unknown certificate. But I’m going to have a hard time convincing friends or colleagues to bypass a warning from their browser. 

http://community.wdc.com/t5/WD-2go/IE9-Certificate-error/m-p/228962#M9

    How to avoid such a warning? 

thanks

Below, screenshots of the warning. First one is Google Chrome, second is from Internet Explorer

2

I’m seeing this, too.

I was using wd2go from my PC yesterday with no problems, but I’m seeing these same errors this morning…

Tried 30 minutes later, and it started working…

3

Hi,

  I’m still seeing this warning message. I know I will not be able to convince colleagues to ignore this warning and go ahead to download the file I posted for them. So for now, links to files is un-usable.

  I have tried re-writing the URL to match the destination URL thinking I can send colleagues the corrected URL so they avoid getting the dire warning, but to no avail. 

  Are links working for anyone without seeing the warning? I don’t have any control over my colleagues browsers so I can’t enter "  .wd2go.com" as a safe URL for them. 

 Help WD staff!   How can I re-write the URL to match the destination server to avoid this re-direct error?

–Tony